Proper Business Etiquette (40-53)

Business etiquette no longer exists primarily in the office. One must continue to act proper in the social setting as well as on the Internet. As an employee, you are the face of the company. Entry-level or senior executive, your actions represent the business for which you are employed. That is why it is always important to use proper business etiquette. To appear professional one must dress according to office standards, groom often, be punctual, pay close attention, use correct phone skills, remember the customs of others when introducing yourself, maintain precise dining manners, and avoid all distractions. In order to uphold successful teamwork, productive meetings, effective listening, and nonverbal communication, employees should always use business etiquette. Without proper etiquette companies can drive away customers, investors, and other critical audiences-and it can limit your career potential (Bovée and Thill).

Furthermore, what exactly is correct business communication etiquette? Listed below are a few examples of how good and bad communication with proper etiquette can make all the difference in the business setting.

Online:  

• Never use abbreviations or acronyms in an email. Consider how you converse with your friends via text and do the complete opposite!
• Always check for grammar and spelling errors when emailing.
• Be conscious of underlining, italicizing, and bolding. Sometimes using writing functions can make an email appear aggressive.

In the workplace:

• Dress according to office standards.
• Groom frequently.
• Pay attention.
• Consider posture or in other words, sit and stand straight up.
• Arrive punctual.

Social setting:

• Make an effort to know your client before actually meeting them. For example, know their culture.
• Describe your role within the company when introducing yourself.
• Focus on the topic at hand and try not to stray from the overall purpose of the meeting.

In addition, I research and watch several videos of business communication etiquette. I hope the video I have chosen helps you comprehend the right and wrong way to communicate in the business setting.

http://education-portal.com/academy/lesson/business-etiquette-in-the-workplace-and-beyond.html 

Reference: 

Bovée, Courtland L., and John V. Thill. "Achieving Success Through Effective Business Communication." Business Communication Today. 12th ed. Upper Saddle River, N.J.: Prentice Hall, 2014. 17-25. Print.

"Business Etiquette In The Workplace and Beyond." Education Portal. Web. 25 Jan. 2015. <http://education-portal.com/academy/lesson/business-etiquette-in-the-workplace-and-beyond.html>.